Susan Turley is CFO of Doctors Hospital at Renaissance, McAllen, Texas.
Doctors Hospital at Renaissance (DHR) is a 503-bed general acute care hospital and one of the largest physician-owned facilities in the United States. DHR was ranked among the top 20 large hospitals in the U.S., the category for general acute care hospitals with over 250 beds.
DHR was recently named one of the Thomson Reuters Top 100 U.S. hospitals. What are some factors that contribute to excellence?
I believe that a three-pronged approach has made us successful. The first is putting the patient at the forefront in terms of how you manage the organization.